IT Systems Manager (m/f)

We are looking for an experienced IT Systems Manager (m/f) with previous ship experience in such a position.

OBJECTIVE

• To ensure smooth and accurate administration of the Shipboard Computer Hardware and Software;
• Level 1 Technical Support;
• Operations and Applications;
• Maintenance of H/W, S/W, Documentation and Media Control;
• Systems Monitoring and Troubleshooting;
• Training, Development and Support.

Systems Monitoring and Troubleshooting

1. Monitoring the system in relation to copyright policies and infringements;
2. Monitor user request for software or hardware on personal computer or non-work related Items
3. Monitor system performance, error logs and bottle necks to confirm reports of system slow-down performance problems; work closely with Corporate if they encounter any of these situations;
4. Track outside e-mail and disk usage as it pertains to system security and the introduction of viruses;
5. Monitoring password changes and user accounts;

PREFERRED SKILLS:

Systems

1. MS Office Suite
2. Fidelio Cruise including (but not limited to) modules:
3. Cruise Management, Cashbook, Payroll, Security, Shore Excursion, Data Import, US Customs APIS, Quick Check In.
4. Micros Fidelio Point of Sale
5. NVS - Visual Reservation System

Although computerized, there are several systems that the Systems Manger is NOT responsible for due to the nature of them. Most notably, these include: Engine Control Room, most Bridge, Navigational and Safety Systems, AMOS, SeaMail System, Passenger and Crew Internet.