Receptionist – German speaking

Hola Crew
2. Dezember 2019
Hola Crew
Gästeservice/Rezeption Jobs
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Job Overview


  • Will adhere to all specified written regulations and verbal instructions / tasks given by the hotel manager
  • Performs the daily routine at the reception desk
  • Deals with any passenger queries in a confident manner as well as solving any passenger problems
  • Able to work on his/her own initiative in accordance with the set standards and regulations
  • Adheres to the quality standards, rules and regulations in the administration department
  • Confidentiality of all paperwork
  • Correct posting in the respective EDP system
  • Foreign exchange
  • Works in accordance with all relevant safety and environmental as well as hygiene regulations in his/her area while also maintaining the cleanliness of the reception area
  • Careful handling of all equipment and machinery in his/her working field
  • Assists wherever help is needed


  • Professional skills gained within the hotel business or on-board cruise ship experience
  • Several years‘ experience as assistant purser / receptionist
  • Knowledge of the relevant EDP systems
  • Competence in English language


  • Trustworthy and able to work on his/her own initiative as well as in a team
  • Costs, currencies and quality awareness
  • Pleasant and polite manner
  • Well-groomed and clean appearance

Erforderliche Berufserfahrung

Alle Bewerber müssen bereits Berufserfahrung an Bord eines Kreuzfahrtschiffs oder in einem 4/5* Hotel haben.

Erforderliche Sprachkenntnisse

Gute Kenntnisse einer der folgenden Sprachen ist erforderlich: Englisch, Deutsch

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