Sommelier (Cruise Ship)

Sommelier (Cruise Ship) - $competitive per month on board + Gratuities

ARM is seeking candidates for Sommelier positions on board some of the most prestigious cruise ships travelling the world.

Whilst being engaged in providing an excellent wine service to guests, the main responsibilities of the role will include:

• conducting oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crewmember areas.
• Provides wine service to guests in the restaurant and buffet restaurant. In some cases will be responsible for providing bar services other than wine.
• Works in a station designated by the Head Sommelier and approved by the Restaurant Manager and follows the daily schedule, which is posted weekly in the wine cellar.
• In addition to serving wine his/her duties include the re-stocking of the wine cellar on a daily basis, and once a week may be requested to work during the loading of wines onto to the ship.
• Ensures personal appearance, personal hygiene and uniform appearance are at all times in accordance with the company policy.
• Should be knowledgeable about the wine list and able to discuss and suggest wines to guests who ask for advice. The knowledge of how to pair wine with food is imperative.
• Has a clear understanding of the company’s service standards.
• Applies salesmanship techniques in order to achieve maximum sales, which will result in higher personal compensation.
• Must be able to reach reasonable and attainable sales targets set by the company. This requires self-confidence and commitment to the sales goals.
• Reports all guests’ queries, discrepancies or suggestions to his/her immediate supervisor. Must have full knowledge of the cashless system on board the ship in order to process all transactions accordingly.
• Duties include the cleaning and sanitizing of his/her working area and working utensils following the United States Public Health rules and regulations and all times.
• Must be available to work extra duties or longer hours if necessary.

To be considered for this role, you must meet the following requirements:

• Minimum of five years beverage-related experience (shipboard experience preferred), or an equivalent combination of experience and education.
• Completion of high school or basic education equivalency required.
• Ability to analyze and interpret documents such as recipes and manuals.
• Ability to calculate figures and amounts such as discounts, interest, commissions, tips, proportions, percentages.
• Ability to solve practical problems and deal with a variety of variables. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to speak English clearly, distinctly and cordially with guests.
• Ability to speak additional languages such as Spanish, French or German preferred.

This is an excellent opportunity to join one of the world’s leading Cruise lines and become part of an outstanding multi-cultural team that continues to win awards in all categories.

Please contact us to discuss current rotations and salary levels. We are arranging interviews now so please apply as soon as possible to be considered.

ARM Maritime; Your First Port of Call.