Casino Slot Technician

We are hiring CASINO SLOT TECHNICIANS for Royal Caribbean Cruise Line and Celebrity Cruise Line 

Minimum requirements

Age : at least 21 years old

Relevant live casino experience, / or cruise ship experience , similar position .

Language skills: English – advanced level – MANDATORY

Additional language skills: German, Italian, French, Spanish etc

Contract details
Contract : 6 MONTHS
Vacanta : 2 months aprox

Salary: minimum monthly guaranteed salary 2060 USD/month

Facilities on board : free of charge offered by the Company ( accommodation, meals, medical services )

Accommodation : shared cabin of two

Work schedule : 8 - 10 hours daily, free days by rotation in department

Job Cruise FEE : NO FEE for recruitment/ embarkation process

Embarkation costs : depending on ship/ itinerary ( medical files, required visas, flight ticket )

Installs, services, adjusts and repairs coin-operated slot machines, currency changers, video arcade games and currency and coin-handling equipment located in the shipboard Casino by performing the following duties and responsibilities. The position is also responsible for maintaining and repairing signage and the computerized gym equipment.

Position Summary

Installs, services, adjust and repairs coin-operated slot machines, currency changers, video arcade games and currency and coin-handling equipment located in the shipboard Casino by performing the following duties and responsibilities. The position is also responsible for maintaining and repairing signage and the computerized gym equipment.

Essential Duties & Responsibilities

Adjust slot machines, video games, coin-handling, card shuffling and all other machines and equipment following manufacturer’s specifications, using hand and power tools. Conducts general maintenance and/or service on all machines and equipment. Prepares requisitions for parts, tools equipment, etc., and forwards to Casino Management for approval.

Fills machines with coins and tests electrical and coin-handling systems.

Examines defective machines to determine causes of malfunctions. Adjusts and repairs machines, replacing worn or defective electrical or mechanical parts, using hand tools, such as screwdrivers and pliers.

Collects coins and currency from change machines and makes settlements with cashier cage to balance assets and cash retrieved from the machines.

Prepares written authorization for jackpot payouts and presents to Cashier and/or Casino Management based on established Casino Operations policies.

Conducts daily inspections of the Arcade Machines and equipment.

Maintains a constant presence throughout the Casino. Walks around the Casino to assist guests and provide general information. Extends courtesy and helpful gaming information to guests. Responds to guest complaint in a considerate, professional and positive manner by showing concern and listening actively. Takes ownership of guest concerns.

Ensures established procedures to maintain, balance and reconcile, assigned cage assets (cash drawer) are followed by Slot Technicians.

Maintains slot machines, arcade games, and coin currency handling, card shuffling, and all other related machines and equipment following manufacturer’s specifications, using hand and power tools. Conducts general maintenance and/or service on all Casino, Arcade and related machines and equipment. Prepares requisitions for parts, tools, equipment, etc., and forwards to Casino Management for approval. Prepares Landing Goods Advice (LGA) forms according to company guidelines.

Maintains an awareness of the guests to provide security problems. Observes players and machine operation for improper use or possible security problems. Notifies management and/or security of suspicious behavior.

Participates in slot and video game count as assigned and in accordance with Casino Operations policies.

Participates in the programming or repair of progressive gaming and other electronic displays including Roulette displays.

Completes paperwork and/or reports on a per voyage, monthly and/or quarterly basis.

Attends meetings, training activities, courses and all other work related activities as required.

Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position.

Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.

Hiring Requirements

• Formal training in the repair and troubleshooting of a variety of electrical, mechanical and/or electronic equipment.
• Previous slot technician work experience in live casinos preferred.
• Proven ability to read safety rules, instructions in the use and maintenance of tools and equipment, and methods and procedures in mechanical drawings.
• Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
• Ability to communicate effectively and tactfully with guests, department heads and shipboard crew members to resolve problems and negotiate resolutions.
• Ability to stand for an extended period of time.
• Ability to count paper and coin currency quickly and accurately.
• Ability to perform basic math functions with regard to monetary units and compute slot machine percentages.
• Completion of high school or GED required; university degree preferred.

Language Requirements:

• Ability to speak English clearly, distinctly and cordially with guests.
• Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• All shipboard employees must be physically able to participate in emergency life saving procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency including the lowering of lifeboats. Ability to lift and/or move up to 50 pounds.