Tour Expert - German speaking
- Datum:
- 15. Januar 2020
- Arbeitgeber:
- Costa Crociere
- Kategorie:
- Reiseleiter-Jobs für Landausflüge
- Gehalt:
- Nicht angegeben
Who we are
We are a respected and valued diverse global community of more than 20,000 people representing 70 different countries and cultures.For over 70 years, we bring happiness and new experiences to global cruising guests to over 250 destinations worldwide in Mediterranean, Northern Europe, the Baltic Sea, the Caribbean, Central and South America, the United Arab Emirates, the Far East, the Indian Ocean, plus Round-the-World cruises.
Aim of the Position
As Tour Expert, you will be the focal point of the excursions offered within the cruise itinerary transmitting your passion for discovering destinations, their history, art and culture to our Guests. To reach the target assigned, you will use your marked propensity to sales and service, especially during visits to ports of call
Main Responsibilities:
- Establishing, developing and maintaining relationships with Guests on-board and on-tours to generate new business selling packages
- Maximizing revenues for the tours area suggesting new opportunities
- Organizing back-office activities by preparing all support material (i.e. tickets, stickers, maps)
- Overseeing the correct organization of excursions and transfers from start to finish
- Reporting to the Tour Manager about Guests needs and interests, scouting for new products and services opportunities in liaison with other departments whenever needed
Job Requirements:
- Secondary school (Tourism or Languages is a plus)
- Degree in languages tourism communication is highly appreciated
- Experience in Sales or Tour Operator is a plus
- At ease with public speaking
- Expert of sales techniques
- Problem solving oriented
- English knowledge B2
- German knowledge B2
- Shipboard experience is a plus
Why join us
We are excited to have you on the team! As a member of the Costa Crociere W.I.D.E. Community, you will be empowered with specific trainings and development support to fuel your growth both personally and professionally. We will provide you the necessary arrangements and pay for your travel to and from the port. Meals and accommodation are included onboard, as well as many facilities to enjoy your free time: Gym, Beach, Bar, Internet Point, onboard discounts.
Erforderliche Sprachkenntnisse
Gute Kenntnisse einer der folgenden Sprachen ist erforderlich: Englisch, Deutsch
Costa Crociere
Costa is the largest Italian travel group and the European number one cruise operator; proudly the only company in the cruise industry sailing the Italian flag.
From the beginning, we operate with passion to make our guests find the most wonderful places to over 250 destinations worldwide in Mediterranean, Northern Europe, the Baltic Sea, the Caribbean, Central and South America, the United Arab Emirates, the Far East, the Indian Ocean, plus Round-the-World cruises, offering them the opportunity to discover countries and to meet different cultures, with respect for their identities.
We enjoy an international environment rich in cultural diversity that is positive, friendly, and welcoming. We are team-oriented and know that diversity of thought and ideas are key to growing personally and professionally.
We are a respected and valued diverse global community of more than 19,000 people representing 70 different countries and cultures. We are young, explorers and pioneers with a passion for making human connections with each other and across the world.
Your career is an exploration of your potential. Embark on your career journey where you explore your talents and skills, and see each accomplishment as a beginning for your next experience.
Are you ready to join?
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