Maitre d’Hotel f/m

Maitre d’Hotel f/m

EU passport: Yes
Type of Cruise: River Cruise
Salary (Net): €1625- €2125

Key areas of responsibility:

• Managing the entire service department as a decision-maker
• Control and enforcement of the quality standards in the service area
• Responsibility for the sufficient supply of material, equipment and personnel for all service operations according to the prescribed standard
• Ensuring smooth service operations
• Obligation to attend during restaurant and buffet service
• Responsibility for the adherence to all relevant hygiene (HACCP), safety and environmental regulations in the entire service area
• Responsibility for the careful handling of all equipment and machinery in the entire service areaAlways available as contact for passengers regarding inquiries, complaints and suggestions in the service area
• Always available as contact for all those working in the service department
• Motivates service crew to provide excellent service
• Planning, organising, delegating special functions in the service area
• Coordinating service schedules in the service department
• Coordinating vacation schedules in the service department together with the hotel manager 

Qualification:

• Professional training as hotel / restaurant specialist or evidence of relevant experiences within the area (e.g. by internal qualification), final qualification of a hotel vocational school desired
• Several years‘ of practical experience
• Excellent knowledge of service and galley area, especially of beverages and wines
• Experience in managing complaints and requests / demands
• Very good knowledge of English language 
• German knowledge is highly valuable (depending on the vessel)

Requirements: 

• European passport
• Specialist competence, ability to work under stress, reliability, creativity
• Pleasant and polite manner, smart and well-groomed appearance
• Cost and quality awareness
• Self-assured and calm manner towards staff and passengers
• Smart appearanc
• Leadership skills, capable of motivating staff

Your position:

Leads Restaurant and Bar teams. Reports to Hotel Manager and is relieved by Senior Waiter or a Restaurant Manager relief as per vacation schedule.

Net Salary:

Between 1625 to 2125 Euro
(The tips are included and always depending on the amount of guests onboard)