Casino Dealer - Royal Caribbean Cruises Ltd

Put a positive spin on your career in the gaming and hospitality industry by joining the casino staff at Royal Caribbean Cruises Ltd.

Forget Las Vegas and let Royal Caribbean make the entire world your playground. Join our dynamic team as a Dealer aboard the most exciting floating casinos and resorts in the world. Deal Blackjack in Macau, Roulette in Monaco, or Caribbean Stud in Cancun and interact with guests from every corner of the world. If you are done gambling with your future, we have a jackpot position for you.

Always with a friendly attitude, our dealers bring our shipboard casinos to life by keeping our guests entertained while conducting different table games such as Blackjack, Dice, Roulette, Let It Ride, Caribbean Stud Poker, and more. A minimum of two years of experience as a Casino Dealer and exceptional customer services skills are required for this role. Ability to rapidly discern the numbers on dice, cards, wheels, etc. and determine the outcome of the game . Ability to communicate tactfully with guests, department heads, and shipboard employees to resolve problems

POSITION SUMMARY

Conducts gaming table games such as Blackjack, Dice, Roulette, Let It Ride, or Caribbean Stud Poker and other related table games in the shipboard Casino

ESSENTIAL DUTIES AND RESPONSIBILITIES

All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Gold Anchor Standards, SQM Policies and Procedures, USPH guidelines, environmental, and safety policies. Each shipboard employee may be required to perform all functions in various venues throughout the ship.

In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence , each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions guests or fellow shipboard employees and/or in the presence of guest contact and crew areas.

1. Conducts all Casino table games according to established guidelines and procedures.
2. Exchanges paper currency for playing chips or tokens and announces the exchanges.
3. Ensures that wagers are placed before table gaming proceeds, such as cards are dealt, roulette wheel is spun, or dice are tossed.
4. Accurately maintains the handling of cards, dice, chips, money and other gaming equipment at an appropriate rate to maintain the proper pace of the game.
5. Informs players of the rules and regulations as the 5. game progresses.
6. Announces all winning hands, numbers or colors to players. Computes payable odds to pay winning bets. Pays winning bets and collects losing bets.
7. Observes the players around the table in order to recognize playing style.
8. Maintains an awareness of the guests to avoid possible security risks. Notifies management and/or security of suspicious behavior. Settles player disputes and refers escalated guest complaints to management personnel.
9. Participates in casino cash and coin counts as assigned by casino management.
10. Attends meetings, training activities, courses and all other work-related activities as required.
11. Ensures that high roller guests are identified and the Supervisor notified.
12. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.

Hiring Requirements:

• Proof of completion of Gaming Board and/or Commission approved dealer school or international equivalency.
• Two years dealer experience conducting some of the following games: Blackjack, Dice, American Roulette, Caribbean Stud Poker and various other casino games.
• Ability to rapidly discern the numbers on dice, cards, wheels, etc. and determine the outcome of the game.
• Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems.
• Ability to stand for an extended period of time.
• Completion of high school or basic education equivalency preferred.

Language Requirements:

• Ability to speak English clearly, distinctly and cordially o with guests.
• Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
• Ability to speak additional languages such as Spanish, French or German preferred. 

Physical Requirements:

While performing the duties of this job, the shipboard employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

All shipboard employees must be physically able to participate in emergency life saving procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency including the lowering of lifeboats. Ability to lift and/or move up to 50 pounds.