Guarantee Engineer

MSC Cruises
Referenz:
JB02519
Datum:
11. Januar 2023
Arbeitgeber:
MSC Cruises
Kategorie:
Technische Jobs / Maschinisten
Gehalt:
Nicht angegeben

JOB PURPOSE

The Guarantee Specialist is responsible for planning and implementing the entire technical operation of the warranty service on MSC vessels in relation to the ordinary maintenance by internal departments.

KEY ACCOUNTABILITIES

  • Contacts person onboard for the Superintendent ashore and all warranty contractors;
  • Maintains and updates the onboard claim database as well as coordinating the works of the suppliers onboard;
  • Resolves claims onboard;
  • Reports claims onboard and continuous follow-up and support on resolving the claims onboard;
  • Establishes and documents requirements for guarantee and refurbishment activities;
  • Maintains good relations with shipyard leadership and management in the related areas, along with shipyard's area coordinators and turn-key contractors;
  • Is responsible to extend any guarantee activities to the legacy fleet and new builds;
  • Prepares appropriate reports and analysis as required

QUALIFICATIONS

  • Fluent in English (spoken & written); knowledge of French or Italian is a plus;
  • Bachelor's Degree or similar in engineering or similar technical fields;
  • 3 years minimum experience as Refurbishment Supervisor or Site Manager;
  • Good IT skills, particularly MS Word, Excel, and PowerPoint;
  • Ability to read detailed design and technical drawings;
  • Strong interpersonal skills with a strong ability to effectively communicate with all levels of management and across diverse cultures;
  • Excellent organisation skills and proven ability to manage multiple projects/ activities in a dynamic fast-paced environment as well as possessing the ability to work under tight schedules and to endure challenging situations in high-stress situations;
  • Possessing self-motivation with the ability to mobilise people and resources to action, within a high-paced environment.

VISA REQUIREMENTS

  • Right to work in the UK

Erforderliche Sprachkenntnisse

Gute Englischkenntnisse werden voraussgesetzt.

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