Waiter - Egyptian Nationals

Line Crewing is seeking qualified candidates for the position of Waiter to work onboard European river cruise vessels, with full onboard accommodation provided.

EXPERIENCE/ SKILLS/ CHARACTER

• Must have experience on ships or hotel industry as a Waiter;
• Must be able to deal with passengers in a professional manner;
• Must have English and/ or German language skills;
• Must be reliable and able to work unsupervised;
• Must be able to work flexible time schedule and to the Company’s standards.

Duties and Responsibilities

• Maintain a friendly, courteous, and professional attitude towards passengers and crew while staying focused on assigned tasks.

Adhere to the company’s appearance standards:

• No visible piercings while on duty, except for regular stud earrings for female crew members.
• No visible tattoos while on duty.
• Maintain good personal hygiene, including short and clean fingernails, a well-groomed haircut for men, and a moderate hairstyle for women.
• Always wear a clean and proper uniform according to vessel regulations.

Food & Beverage Service

• Serve food and beverages to passengers in a friendly, efficient, and courteous manner, ensuring total passenger satisfaction.

• Be familiar with all menu items, their preparation methods, and service procedures.
• Ensure all food and beverages adhere to onboard menu specifications, are properly presented, and served at the correct temperature.
• Address passenger complaints promptly and professionally; inform the Maître D’hôtel or Head Waiter of any issues.

• Follow and maintain Food & Beverage hygiene standards onboard.

Setup & Equipment Maintenance

• Set up tables, side stations, buffets, and displays in accordance with company standards.
• Ensure all glasses, cutlery, crockery, and other service items are clean and in good condition before use.
• Be responsible for minimizing breakage and loss of equipment.
• Clean all tabletops and seating furniture as needed, ensuring that all setup items are clean and properly placed.

• Maintain the cleanliness and proper functioning of all equipment and vessel property used in service.
  
  

Operational Responsibilities

• Perform side duties as assigned on a fair rota basis.

• Work efficiently, confidently, and professionally in all guest service interactions.
• Assist with the loading of provisions and luggage when necessary.
• Follow all safety, fire, and security protocols as per vessel regulations.

• Adhere to the procedures outlined in the training manual and maintain company standards in all assigned tasks.