Travelling Shop Manager

Your life on board

As a Travelling Shop Manager, you will serve as a role model, responsible for consistently achieving retail sales goals and leading day-to-day operations to drive performance.

Demonstrate your passion

• You love establishing and developing strong relationships with onboard and shoreside management to provide transparency and promote collaboration.
• You’re delighted to be a role model, leading the team with enthusiasm and inspiring trust. You live company’s culture and values.

Get things right

• You’ll be responsible for maintaining an environment of positive employee relations, inspiring the teams to achieve results, and taking care of their professional development;
• You will focus on planning, execution and delivery of the Shops operation cycle onboard;
• You will gather information and compiling reports, while also employing a data-driven approach to make decisions aligned with the directives of the Corporate Shop Operations Director;
• You will assist the Sales Director and the Costa Shop Manager on board in overseeing high-volume shop operations, aiming to provide excellent experiences to Guests and uphold Company standards consistently;
• You will maintain excellent marketing and visual merchandising standards;
• You will supervise all Shops outlets organization, suggesting improvements according to company guidelines and product branding;
• You will maximize opening hours while complying with international customs regulations and onboard activities;
• You will manage and develop a team of retail attendants, specialists and supervisors in the sales department on board recommending trainings and updates about the brands, sales and service.

What makes you unique

• You have a B2 spoken level of English, the knowledge of other languages is a plus.
• You possess good communication skills, and you are a curious, organized, and determined person with experience in people management.
• You have at least 5-year experience in retail as Shop Manager or Area Manager in fast paced environments.

Diversity and Inclusion

Costa is like a world within a world. This is a place where you will always be accepted and valued. Shipboard and shoreside, we are an extraordinary melting pot of different backgrounds, experiences, ages and cultures. Each of us brings unique insights and perspectives. All of us are valued and respected for who we are. Costa is a global community where everyone belongs.

Join us, let’s set sail on an unforgettable journey together. Apply today to drive success and live your ambition!