Guest Services Associate
- Datum:
- 18. Juli 2025
- Arbeitgeber:
- MSC Cruises
- Kategorie:
- Gästeservice/Rezeption Jobs
- Gehalt:
- Nicht angegeben
Where passion meets opportunity
Discover your journey into the extraordinary.
Your Purpose
Your Impact
• Provides anticipative assistance including information and general assistance to guests.
• Takes ownership of all guest needs that they are assisting with.
• Performs all necessary administrative tasks.
• Manages a variety of financial transactions and is responsible of a cash float.
Your Journey So Far
• High School certificate.
• Experience as a receptionist/guest service agent.
• Extensive experience with diverse Luxury/Premium hospitality.
• Cruise industry experience is an advantage.
• Knowledge of Fidelio/Otalio Cruise System is an advantage.
• Excellent communication and customer care skills.
• Problem solving skills.
• Proficient in Computers and Microsoft Office Suite.
• Fluent English, oral and written. Two additional European languages preferred (Italian, Portuguese, German, Spanish or French).
Your Essentials
At Explora Journeys, we are redefining luxury ocean travel — where discovery, well-being, and a deep respect for the seas come together in harmony.
We seek passionate professionals who share our vision of a more immersive, transformative way to discover the world’s most inspiring destinations by sea.
Are you ready to turn your passion into something extraordinary? Join us at Explora Journeys, where an ocean of opportunities awaits. Your journey to the Ocean State of Mind starts here.
MSC Cruises
JOIN US AND SEE HOW MUCH YOU CAN GROW!
MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 21 modern and most environmentally advanced ships!
With our constant expansion, our fleet will grow in capacity with the arrival of eight new ships in three different classes by 2027.
One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.
In 2022 we also inaugurated the MSC Seascape which features new immersive high-tech entertainment with innovative technology that provides guests with endless leisure options.
From 2023 MSC Cruises will enter the Luxury segment by launching its first of four Explora Journeys ships. The ships will be equipped with the best and latest environmental technology and bestowed with a highly-innovative design.
Career Opportunities
With four new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.
This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.
We need motivated and ambitious crew members who work with passion and understand the value of a smile.
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