Land Experience Expert

READY TO DISCOVER AN OCEAN OF OPPORTUNITIES?

Embark on this journey with us and experience our world on board.

Who we are

Ahoy, global community! With 17.000 professionals from 70+ countries, we’re a tight-knit crew that celebrates uniqueness. Our ship is fueled by trust, transparency, and positive vibes. We value every voice and create an inclusive workplace that reflects the world we explore.

Your life on board

As a Land Experience Expert, you’ll be the engine behind our shore operations. From preparing materials to coordinating logistics and supporting sales, you’ll make sure every excursion runs smoothly, turning great plans into unforgettable experiences.

Demonstrate your passion

• You set the stage for success by preparing all materials and coordinating with tour operators.
• You support daily operations with precision and positivity, ensuring smooth communication and teamwork.
• You help optimize resources and contribute to efficient, cost-conscious operations.
• You make dispatch and return moments seamless, welcoming guests with energy and care.
• You join excursions to monitor quality, solve issues, and elevate guest satisfaction.
• You assist with translations and manage special requests with attention and empathy.
• You ensure disembarkation transfers are correctly assigned and ready to go.

Getting Things Right

• You support sales across guest touchpoints, turning questions into opportunities.
• You listen actively, spotting guest needs and suggesting new ideas to enhance their experience.
• You monitor excursions to ensure safety and service excellence.
• You’re ready to assist in case of injury, always following proper procedures.
• You communicate with international stakeholders, adapting with cultural awareness and professionalism.

Safety First

• You make logistics smooth and efficient, reducing waiting times and keeping operations flowing.
• You ensure safety standards are respected throughout the excursion journey.

What makes you unique

• You thrive in dynamic environments, quickly adapting to new challenges while communicating clearly and confidently in multiple languages.
• Precision and organization are at the heart of your working style, ensuring consistent and high-quality results.
• You hold a High School Diploma or a degree in Tourism or Languages, reflecting your passion for travel and communication.
• You’re fluent in English (B2) and at least two other languages—German, French, or Spanish (B2-C1); knowledge of Italian is an asset.
• You have experience in the Tour Operator sector, you’re proficient in Microsoft Office (e.g. Excel) and comfortable navigating digital tools.
• Experience onboard and in direct sales environments is considered a plus.

Why Costa

Welcome to a world of extraordinary adventures as a Costa crew member! We’re dedicated to your personal and professional growth. Travel arrangements, onboard meals, and accommodation are provided. During your free time, enjoy crew facilities such as the gym, crew beach, crew bar, and internet point, plus exclusive discounts and perks.

Inclusion & Belonging

Costa is committed to providing equal opportunities to all, regardless of gender, ethnicity, belief, disability, sexual orientation, or any other characteristic. Every individual is valued and respected; inclusion fuels innovation and excellence.

Additional info

Contract type: fixed-term, full-time

Estimated time to cover the position: 20/12/2025

Time required to submit the application: approximately 3 minutes

CV Format: PDF, Word or Image format in English or Italian (max 1.5 MB)

E-mail/contact of the recruiting team (not for submitting applications): versteckt - bitte einloggen

Further information: visit our dedicated section Shipside FAQs – Costa Crociere Careers