Cashier

The Casino Cashier is the front line personnel that deal directly with guest transactions and enquiries in an efficient and friendly manner at the casino cage.

Cashier is required to manage a cashier float that must be able to be executed and be maintained at the standards enlisted by the department.

• Adhere to Finance Department Policy & Procedures at all times.
• Perform window transaction such as bill breaks, tickets and chips redemption, lotto sales, pull tabs cashing etc.
• Prepare and verify table fills and credit
• Correctly enter and process Jackpots pay outs
• Issue markers and receive marker payment, process markers in Gaming system
• Balance cash float daily and declare non-balances.
• Obtain reports from Fidelio, Lotto and Oasis to use a back-up for balance sheet
• Prepare and log Change machine fills
• Perform credit card advances and assures that procedures are followed
• Prepare for table count, verify table openers, fills, credits and closers in order to calculate “ need” figure
• Perform bills collection along with other members of collection team
• Adhere to the Finance Department reporting lines.
• Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position.
• Must be able to work with all levels of management and staff.
• Conduct all activities in a Safe manner to prevent injury to self and / or company property.
• Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the cashier from assigning duties that are logically related to the position.
• Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position.

QUALIFICATIONS / REQUIREMENTS

• Minimum one year of full time cashier experience in a casino, as a bank teller or equivalent is required.
• Minimum of six months of prior Casino experience is preferred.
• Minimum of six months of prior accounting experience is preferred.
• Intermediate to Advanced ability to read, write and effectively communicate in English is required.
• Intermediate to Advanced Typing and Computer software Skills: Microsoft Word & Excel, PowerPoint, Outlook, IBM AS400, Fidelio, Micros.

EDUCATION

• High school diploma or foreign equivalent is required.

ATTRIBUTES

• Passionate about hospitality and customer service driven
• Must have a professional appearance and good hygiene
• Respect for all co-workers and guests
• Pride in your work by creating positive energy, excitement and fun
• Able to work 7 days a week
• Demonstrate positive behaviors; smiling, being polite and courteous
• Able to develop a camaraderie with team members
• Ability to live in close quarters, share limited space with other cabin-mates

EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.