River Cruise Job - Receptionist

On behalf of our respectable Client (5* European River Cruise Line), we are looking for highly motivated Receptionist.

YOUR RESPONSIBILITIES

• Will adhere to all specified written regulations and verbal instructions / tasks given by the hotel manager and purser/1st receptionist
• Performs the daily routine at the reception desk
• Deals with any passenger queries in a confident manner as well as solving any passenger problems
• Able to work on his/her own initiative in accordance with the set standards and regulations
• Adheres to the quality standards, rules and regulations in the administration department
• Confidentiality of all paperwork
• Correct posting in the respective EDP system
• Foreign exchange
• Works in accordance with all relevant safety and environmental as well as hygiene regulations in his/her area while also maintaining the cleanliness of the reception area
• Careful handling of all equipment and machinery in his/her working field

YOUR PROFILE

• Professional skills gained within the hotel business or on-board cruise ship experience
• Several years‘ experience as assistant purser / receptionist
• Knowledge of the relevant EDP systems
• Pleasant and polite manner
• Well-groomed and clean appearance
• Trustworthy and able to work on his/her own initiative as well as in a team
• Costs, currencies and quality awareness
• Fluent in written and spoken English and/or German depending on the ship