Virtuelle Kreuzfahrt-Jobmesse für deutschsprachige KandidatenVirtuelle Kreuzfahrt-Jobmesse für deutschsprachige Kandidaten


International Hostess

Datum:
14. September 2021
Arbeitgeber:
MOBICACREW
Kategorie:
Entertainment Jobs
Gehalt:
1540

We are looking for German Internatioanal Hostess 

JOB PURPOSE

The International Host provides a personalised customer service, language assistance and translations to guests to enjoy their cruise.

KEY RESPONSIBILITIES

  • Maintains the highest level of guest satisfaction by welcoming and socialising with guests, contributing to social events during their cruise;
  • Makes public announcements in the languages required and cooperates with the Program Publisher for the translation of the Daily Program & Daily Specials;
  • Provides information and proactively offers suggestions and support to our guests;
  • Cooperates with the Guest Service Department Documenting in case of complaints, collecting all necessary documents when and if required;
  • Supports the Shore Excursions Department acting as a Tour escort when required;
  • Hosts and/or participates to various games, quizzes, special events language classes;
  • Conducts Orientation talks at the beginning (welcome) and end (farewell) of a cruise and Travel talks on the various destinations;
  • Provides full support to the Cruise Consultant in the promotion of MSC loyalty program.

JOB REQUIREMENTS

(skills, competencies, experience)

  • Ability to communicate fluently in written and oral GERMAN and English plus one (1) other languages;
  • High School Graduated;
  • Previous experience in the hospitality industry, in a customer service working environment, at sea or ashore;
  • Working knowledge of Office package;
  • Ability to establish relationships and to speak in public;
  • Strong problem solving skills;
  • Flexibility;
  • Enthusiastic team player;
  • STCW78-2010 certification is compulsory (basic fire fighting, personal survival techniques, elementary first aid, personal security and social responsibility);
  • A recognised medical certification is also required before starting to work on board

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