Production Manager for Silversea Cruises

V.Ships Leisure is looking for Production Manager on behalf of Silversea Cruises.
Assists the Cruise Director in delivering high quality, individualized and technically excellent entertainment services for guests whilst complying with any Company Policies and towards a goal of achieving total guest satisfaction. 

Key Responsibilities

• Manages and ensures full entertainment technical support is given to all events.
• Supervises and schedules the Assistant Production Manager and Entertainment Technician. 
• Schedules technical staff as required for all shows, events and presentations which require technical support. 
• Monitors the quality of technical support being offered around the vessel including sound and lighting levels. 
• Reports daily to Cruise Director.
• Schedules and attends band calls and rehearsals to ensure top quality professional shows and events.
• Liaises with visiting Guest entertainers / Enrichment staff to ensure their needs are understood and met.
•  Regularly tests all ships entertainment equipment, documents and takes action on results. 
• Reports defects of technical equipment through ship repair system and weekly reports to Fleet LES Consultant and Entertainment Director .
• Provides training in the operation of the Ships entertainment systems and its maintenance to Assistant Production Manager and the Entertainment technician. 
• Carries out maintenance and repair of equipment. 12. Maintains inventory of technical equipment on board.
• In conjunction with the store keeper ensures adequate inventory of spare parts / consumables is kept onboard. 
• Maintains, cleans and organizes sound booth, stage areas and storage lockers on a daily basis.
• Practices preventative maintenance.
• Supervises set ups and strikes of all entertainment events, including scenery for production shows, strikes of all technical equipment around the ship, accommodating the needs of musicians and performers who utilize areas.
• Assists in all setup and strikes of technical equipment for all entertainment events, such as bingo games, quizzes, lectures etc.
• Oversees any lectures and special Enrichment events (i.e. culinary demonstrations, guest lectures, bridge lectures, wine tastings, shore concierge port talks, special group events). 
• Prepares suitable hand over notes. 
• Completes regular technical reports and submits to the Cruise Director. 
• Proactively responds to issues or potential problems quickly and efficiently involving relevant people as required. Communicates any challenges, complaints or service difficulties to immediate supervisor. Keeping the Cruise Director promptly and fully informed of all problems and matters of significance. 
• Socializes with guests when in public rooms. 
• Assists with the induction of new crew. 
• Adjusts schedule and location independently when the overall daily operation changes.
• Incorporates Company service standards, personalized service and sincere hospitality by creating positive experiences for guests, efficiently engaging with guests and anticipating guest needs. 
• Performs all other duties as requested by supervisor.

Education/Experience/Qualifications:

•  Valid STCW certification. 
• Good knowledge of professional Sound equipment operation and maintenance procedures.
• Good knowledge of digital and analog audio consoles operation. 
• Good knowledge and understanding of show control and time code distribution. 
• Basic knowledge in Mac & PC hardware & software maintenance and repair.
• Good troubleshooting skills, basic repair skills, and able to crimp and solder connectors.
• Theater background and experience, familiar with industry terms, standards, rules, regulations and common practices. 
• Physically and medically fit. 
• Moral integrity is required.
• Excellent fluent English (verbal and written). English is the working and safety language on board Silversea vessels. This also includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. 

About Silversea

Silversea is the defining name in luxurious cruise travel, distinguished in the ultra-luxury market by its elegant, all-suite ships, all-inclusive pricing, worldwide itineraries and genuine hospitality. Silversea is proud of their reputation as the "World's Best" cruise line and seeks individuals who take personal pride in their work to join their award-winning staff. Silversea understands that their employees are their greatest asset and are committed to investing their resources in recruiting the very best. If you would like to work for one of the most respected organisations in the travel industry, "World's best cruise line" Silversea invites you to explore their current career opportunities.