Receptionist with German language skills

Join the Front Office team on board and become the welcoming face of excellence as a Receptionist. You’ll play a vital role in ensuring smooth operations and unforgettable service throughout our guests' journey.

What We're Looking For:

• High school diploma or equivalent required. Additional qualifications in hospitality,
  tourism, or related fields is advantageous.
• Minimum 1 year of professional experience in the same or a similar position in a 4-
  star or 5-star hotel, hospitality or cruise industry.
• Strong interpersonal and organizational skills.
• Fluent in German and English; other languages are considered a plus.
• Proficient with MS Office and comfortable using computer systems
• Professionalism: Maintain a professional appearance and attitude, tactfully resolve challenges.

The Receptionist is responsible for delivering exceptional guest service by providing accurate information about facilities, itineraries, and local destinations. They manage guest check-in/out procedures, room assignments, and programs, while supporting core reception tasks such as phone handling, lost and found, and front office inventory. The role includes processing administrative tasks such as payments and ensuring compliance with company policies, safety standards, and GDPR. A professional appearance and effective communication with both guests and onboard teams are essential throughout all operations.