Sommelier

Start Your International Hospitality Career with Crystal Cruises

Joining Crystal Cruises means becoming part of a globally recognized luxury hospitality brand known for exceptional service, elegant ships, and unforgettable guest experiences. Working with Crystal offers a unique opportunity to develop your career in an international environment, gain experience in the ultra-luxury cruise industry, and work alongside hospitality professionals from around the world.

The Sommeliers ensure guests satisfaction by assisting the Head Sommelier in delivering quality and variety of wines and wine services, consistently and effectively reflecting the luxurious nature of our company. To assist with effective operation of the department, achieving and exceed departmental financial targets (revenue, costs).

What We Offer

• Employment with a world-class luxury cruise company
• Competitive salary and career development opportunities
• Medical insurance provided throughout the contract
• Flights provided to the vessel and back home upon successful contract completion
• Free accommodation and meals onboard
• Free uniform
• Reimbursement of joining expenses upon completion of the first contract
• STCW training reimbursement upon commencement of the second contract
• 8-month contract followed by 2 months of vacation
• Opportunity to travel the world while working

Your Responsibilities

* Assist waiters in providing efficient and high-quality guest service.
* Serve food and beverages according to established service standards.
* Prepare and reset tables before and after service.
* Clear used dishes, glassware, and cutlery in a timely manner.
* Maintain cleanliness and organization of the dining area.
* Respond to guest requests and support customer satisfaction.
* Follow hygiene, safety, and company service procedures.
* Work effectively as part of a team in a fast-paced environment.

Requirements

• Ensuring effective beverage services in the restaurants, being fully responsible for the service in a section of the main dining room or an alternative dining location.
• Supervising assigned personal with wine service in alternative dining locations.
• Assisting the Head Sommelier with preparing the restaurant for service every morning, afternoon as required to ensured guest satisfaction.
• Knowing the full wine list in order to assist guests with their choices, being able to make recommendations to guests for a better choice, up selling, suggesting and recommending.
• Being aware of all events and activities on the ship at all times.
• Making suggestions to the Head Sommelier when scheduling events.
• Assisting, if requested by the Head Sommelier, with the setting up of wine tasting and any other relevant activity.
• Resolving any passenger queries or questions, reporting immediately any guests ́ dissatisfaction to the Head Sommelier, so he/she can take action with effective discretionary guest recovery.
• Ensuring compliance with company procedures, good stock control and accurate charging to accounts. Seeking every opportunity to up sale wines, without being pushy.
• Assisting the Head Sommelier with the inventory of glasses, utensils and bottles, ensuring all glasses and utensils are in pristine condition at all times.

Why Choose Crystal Cruises?

Crystal Cruises is renowned for delivering exceptional luxury experiences and maintaining some of the highest service standards in the cruise industry. Team members benefit from professional training, international exposure, career progression opportunities, and the chance to work in a truly multicultural environment while visiting destinations around the globe.

Ready to embark on an exciting international career?

Apply today through ISMIRA Agency and take the first step toward joining the exceptional team of Crystal Cruises. We are looking for passionate hospitality professionals who are ready to grow, travel, and succeed in the world of luxury cruising.