Receptionist (m/f/d) – Cruise Ship

       We are looking for professional and guest-focused Receptionists to join our onboard team and deliver exceptional service throughout the guest journey.

       The role involves welcoming guests, assisting with embarkation and onboard enquiries, handling requests efficiently, resolving guest concerns, and ensuring a smooth and memorable cruise experience in line with company standards.

Key Responsibilities:

* Provide friendly and professional guest service at all times
* Assist with guest check-in, embarkation, and debarkation procedures
* Handle guest enquiries and resolve requests in a timely manner
* Support guest account queries and provide appropriate follow-up
* Maintain accurate documentation and follow company procedures
* Participate in safety duties and onboard activities as required

Requirements:

* Previous experience in Guest Services, Reception or Front Office in a Hotel, Ferry or Cruise environment
* Fluent English and French language skills are mandatory
* Professional appearance and positive attitude
* Strong customer service skills and problem-solving abilities
* Ability to work flexible hours in a dynamic international environment

Join our team and help create outstanding guest experiences onboard.