Executive Housekeeper- Cruise

The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead and oversee all onboard housekeeping and laundry operations, ensuring high standards of cleanliness, guest satisfaction, safety, and compliance.
• Manage budgets, scheduling, turnaround operations, and team performance while training, coaching, and developing staff.
• Collaborate with ship leadership, resolve guest concerns, and drive operational excellence through quality control, effective resource management, and continuous improvement.

HIRING QUALIFICATIONS:

• 5 to 7+ years managerial/operational experience in housekeeping and laundry operations of large 4 or 5 Star hotels (500+ rooms), cruise line or hospitality industry related field required, with demonstrated experience supervising team of minimum of 70 employees and managing budgets in excess of $1M annually.
• Strong leadership, customer service, communication, problem-solving, training, and performance management skills are essential.
• Knowledge of housekeeping operations, safety, public health standards, and relevant software is required.
• High school education is required, a bachelor's degree is preferred.
• Fluency in English is mandatory and ability to speak additional languages such as Spanish, Mandarin, Italian, French, German or Portuguese preferred.

All applicants must have previous experience in working on a Cruise Ship.