Rezeptionist/in Deutschsprachig Saison 2018

Company Overview

River Advice AG (“River Advice”) is the leading independent manager of river passenger ships worldwide. We offers hundreds of career opportunities for those who seek to be a part of a professional company. At River Advice we place a high value on service and professionalism, ensuring that our clients and passengers feel like they are always receiving the best treatment

Responsibilities

Responsible for the entire front desk area, including duties such as:

• Assisting with the punctual and correct realization of the on board printed menus
• Settling all administrative jobs as per company directives
• Generally relieving the Senior Receptionist and Hotel Manager of administrative jobs
• Following up on passengers’ requests that have been handed to the front desk
• Settling all accounts of sales on all outlets on board

Co-responsible for the entire front desk area, including duties such as:

• Organizing and ensuring the realization of efficient and smooth check-in and check-out procedures
• Implementing and maintaining the company standards within the front desk department
• Maintaining a correct flow of information on board
• Correctly forwarding and filing all purchase orders from the hotel department in cooperation with the Hotel Manager
• Correctly handling all equipment within the front desk area, especially all IT devices
• Maintaining impeccable cleanliness, hygiene, and tidiness in the front desk area
• Performing active cost controlling and maintaining budgets at the front desk
• Providing correct administrative handling of the cashless system
• Preparing Night Auditor reports
• Entering inventory data and evaluations, as per company’s instructions
• Actively supporting all departments, as per Hotel Managers’ directives
• Performing various preparatory duties prior to and at the end of the season
• Maintaining an active presence at official occasions and events on board

Qualifications

• English and German written and spoken 
• Completed vocational training in hotel or service industry
• 1 year of experience in a comparable position
• Administrative experience
• Computer Skills (Microsoft Office)
• Experience with modern communication methods
• Experience with computerized cash registers

Requirements

• friendliness
• courtesy
• honesty
• independence
• flexiblity
• organzisational skills
• loyalty
• objectivity
• excellent communication skills
• stress resistance
• EU Passport